OUR PRIVACY POLICY
Your Data Is Secure
Privacy Policy for Omni Ayurveda Spa
Effective Date: 12/30/2023
Last Updated: 01/24/2024
1. Introduction
Welcome to Omni Ayurveda Spa! At Omni Ayurveda Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our spa, use our services, or interact with us online.
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2. Information We Collect
2.1. Personal Information: We may collect personal information, including but not limited to, your name, contact information, payment details, and health-related information when you schedule appointments, purchase services, or participate in our spa programs.
2.2. Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, and device information, to enhance your experience and improve our services.
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3. How We Use Your Information
We use the information we collect for the following purposes:
3.1. Providing Services: To schedule appointments, deliver spa services, and ensure a personalized experience.
3.2. Communication: To send appointment confirmations, updates, and promotional materials with your consent.
3.3. Payment Processing: To process payments for services rendered.
3.4. Improving Our Services: To analyze trends, track user interactions, and enhance our spa services.
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4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our spa, as long as they agree to keep this information confidential.
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5. Security Measures
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
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6. Your Choices
You have the right to:
6.1. Access and Update: Access, update, or correct your personal information by contacting us.
6.2. Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe instructions included in each communication.
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7. Cookies and Similar Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies.
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8. Children's Privacy
Our spa services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review this page periodically for any changes.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at 470-684-6664
Spa Policies and Guidelines
Your Data Is Secure
1. Appointment Policy:
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Appointments are required for all spa services.
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Clients are encouraged to book in advance to secure their preferred time.
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Cancellations should be made at least 24 hours in advance; otherwise, a cancellation fee may apply.
2. Privacy and Confidentiality:
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Client information, including personal details and treatment records, will be kept confidential.
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Client privacy will be respected at all times during treatments.
3. Health and Safety:
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Clients are required to inform the spa of any health conditions or allergies before the treatment.
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The spa reserves the right to refuse service if a client's health condition poses a risk during the treatment.
4. Cleanliness and Sanitation:
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All equipment and surfaces will be sanitized before and after each treatment.
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Fresh linens and disposable items will be used for each client.
5. Payment Policy:
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Payment is due at the time of service.
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Accepted forms of payment include cash, credit/debit cards, or other agreed-upon methods.
6. Refund Policy:
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Refunds will be considered on a case-by-case basis.
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No refunds for services rendered, but adjustments may be made if the client is dissatisfied.
7. Professional Conduct:
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The spa staff will maintain a professional demeanor at all times.
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Inappropriate behavior from clients will not be tolerated, and the spa reserves the right to refuse service.
8. Spa Etiquette:
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Clients are requested to arrive on time for their appointments.
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Use of mobile phones and other electronic devices should be kept to a minimum to maintain a tranquil atmosphere.
9. Treatment Modifications:
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Clients have the right to request modifications to treatments based on personal preferences or comfort levels.
10. Minors Policy:
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Clients under the age of 18 must be accompanied by a parent or legal guardian.
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Certain treatments may have age restrictions.
11. Liability Waiver:
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Clients may be required to sign a liability waiver before certain treatments.
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The waiver will outline potential risks and responsibilities.
12. Home Environment:
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Respect for the home environment is expected, and clients are requested to follow any specific guidelines provided by the spa.